What we collect
When you fill out a form on this site, we collect what you enter, like your name, business name, phone number, and trade.
For our customers, we also store the business information you give us to set up your account, and the messages, calls, and contacts that flow through the system we run for you.
Like most websites, we collect basic usage data such as pages visited and device type.
How we use it
To contact you about Snag, set up and run your service, provide support, and improve our product.
We use your customers' information only to provide the service to you, such as sending the texts and emails you've set up.
Text messages
If you give us your mobile number, we may text you about your inquiry or account. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
We do not sell or share mobile numbers or text message opt-in data with third parties or affiliates for their marketing.
Who we share it with
We share information only with service providers that help us run Snag, such as our phone, texting, email, hosting, and payment providers, and only as needed to provide the service.
We may share information if the law requires it.
How we protect it
We use reasonable safeguards to protect your information. No system is perfectly secure, but we work to keep yours safe.
Your choices
You can ask us to update or delete your information by emailing hello@snag.agency.
Contact
Questions about this policy? Email hello@snag.agency.