Snag

The Snag blog

Guides on missed calls, reviews, texting rules, and local SEO. Written for people who'd rather be on the job.

Texting01

Latest · October 14, 2026 · 8 min read

A2P 10DLC for Contractors: Why Your Business Texts Get Blocked

A2P 10DLC in plain English for contractors: what it is, how brand and campaign registration works, why campaigns get rejected, and how to text legally.

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Local SEO02

Google Business Profile Checklist for Contractors

A plain Google Business Profile checklist for contractors: service areas, hiding your address, categories, photos, posts, and what gets you suspended.

October 14, 2026 · 7 min read

Reviews03

How to Get More Google Reviews as a Contractor (Without Breaking Google's Rules)

When to ask, what to text, how to get your Google review link, and the review rules from Google and the FTC that can get a contractor in trouble.

October 14, 2026 · 7 min read

Reviews04

How to Reply to Google Reviews: Examples for Contractors

Example replies to 5-star, 3-star, 1-star, and fake Google reviews for contractors, plus how to report a review and what never to say in public.

October 14, 2026 · 7 min read

AI05

Is an AI Receptionist Worth It for a Small Contractor?

An honest look at AI receptionists for contractors: what they do well, where they fail, call recording laws, disclosure, real vendor pricing, and when to skip.

October 14, 2026 · 6 min read

Missed calls06

Missed-Call Text-Back: How It Works and How to Set It Up

How missed call text back works for contractors, what you need to set it up, texting registration explained, DIY vs done-for-you, and mistakes to avoid.

October 14, 2026 · 7 min read

Marketing07

Seasonal Marketing Calendar for Home Service Businesses

A month-by-month home service marketing calendar with promo text, social post, and review ideas for HVAC, plumbing, roofing, pest, cleaning, and more.

October 14, 2026 · 8 min read

Missed calls08

What to Text a Customer After a Missed Call: 15 Templates for Contractors

15 missed call text templates for contractors, sorted by situation: business hours, after hours, emergencies, estimates, and follow-ups. Copy, edit, send.

October 14, 2026 · 7 min read

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